If you don't love it, return it. Its that simple. Your happiness and satisfaction are the only things that matter. Read on for details on our 100% satisfaction guarantee and for instructions on how to make returns
We are committed to providing you with high quality products and satisfaction and happiness are 100% guaranteed! If for any reason you are not completely satisfied with your purchase, FOR ANY REASON, you may return it within 30 days of receipt and receive a free replacement.
HOW TO RETURN YOUR PRODUCT
Choose from one of two ways:
1. Damaged Returns - If your product arrives damaged or defective in any way, we offer a hassle-free Photo Return process to speed replacement. Here's how:
A. Take a digital photo of the damaged product and the packaging in which it arrived.
B. Attach your photos to an email and send it to [email protected]. Please include the order number, shipping ID or product name, and a brief description of the reason for the return
C. You will receive an email within 24-48 hours letting you know that your return is being processed
D. Once your return is confirmed, you do not need to mail it back. We will process the replacement based on your photos
E. PLEASE NOTE: If the damage or quality issue is not apparent in the photo, you may be required to return the item at your expense before the return can be processed
2. Regular Returns - You may return your product within 30 days of receipt for a full credit of the product cost applicable to any future purchase. Here's how:
A. Email [email protected] to obtain the return instructions for your item. Please let us know why you're returning it. We always want to know where and why we fell short
B. Ship your item back to us in its original packing and enclose your completed return request. We strongly suggest you return the item via a trackable method: Send the returned item to:
lena di photography
600 Three Islands Blvd. Suite 519
Hallandale, Fl. 33009